Our postal address is: 5624 Lincoln Drive
Edina, MN 55436
We can be reached via e-mail or you can reach us by telephone at 1-800-571-2551. Please see the Privacy Policy page for further information.
Shipping & Delivery
All orders are shipped via UPS (United Parcel Service) to all states within the United States and Puerto Rico. If you need additional assistance or requirements for shipping, please contact us with your needs. Additonal shipping fees may be incurred under extraordinary circumstances. We will contact you if there are any such circumstances.
All of our orders are processed M-F within 48 hours of placement, depending on our order volume. We ship all of our orders via UPS.
NOTE: GBX Direct claims no responsibility for orders that are lost or are late due to UPS shipping.
Returns & Replacements
Please see the Return Policies page for further information.
Ordering
All order must be placed on the GBXdirect.com web site. For your security only website generated orders will be taken.
Payment, Pricing & Promotions
The following forms of payment are currently accepted:
Visa
Mastercard
Discover
American Express
All direct orders must be prepaid by credit card. Credit cards are charged when your order is placed. All prices are subject to change without notice. Availability information posted on the website is updated periodically; actual inventory may vary. Your contact information will be used only in connection with your order and/or services you request. For details, please see our Privacy Policy statement.
Refunds: If, for any reason, you are not completely satisfied with any product, you may return it within thirty (30) days for a full refund. For complete return details, please view the Refund Policy.
Account & Order Information
Customers may create an account that will enable them to move through the checkout process faster, store multiple shipping addresses, as well as view and track your orders by registering.
Registered customers may login to update their information as needed.
