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Merchandise Return Policy All of our products come with a 100% satisfaction guarantee. If you are not 100% satisified with any product you have purchased from our store, return within 30 days of purchase and we will exchange it or provide you with a full refund, no questions asked.
Shipping and handling are refunded only when there is a problem with your order (i.e. the wrong order was received). If you are simply not satisfied, only item cost and applicable sales tax will be refunded, less shipping cost.
To expedite a complete refund, all returns MUST include all original parts and packaging. Items returned incomplete and/or modified from their original state will not be eligible for a full refund.
Returns should be mailed to:
Bracketron Inc
c/o GBX Direct Returns
5249 West 73rd Street Suite G
Edina, MN 55439 USA
Please ask for a RMA number by contacting us prior to shipping your return and include this number in your return package.
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